Privacy Policy
Babylon Holidays ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our services.
We collect personal information from you in various ways, including when you:
Register for an account
Book services such as accommodations, visa processing, or tour packages
Contact us for support or inquiries
Subscribe to our newsletter or other communications
The information we collect may include:
Personal Identifiers: Name, email address, phone number, billing address, and identification details.
Payment Information: Credit card details, payment history, and billing address.
Travel Information: Passport details, visa information, travel itinerary, and preferences related to your bookings.
Technical Data: IP address, browser type, device information, and activity on our website.
Babylon Holidays uses the information collected to:
Process and confirm your bookings
Communicate with you regarding your reservations, including any changes or updates
Provide customer support and respond to inquiries
Improve our website, services, and customer experience
Send promotional communications and offers (only if you have opted in)
We may share your personal data in the following ways:
With Service Providers and Partners: We may share your information with hotels, airlines, visa processing agents, or other travel-related providers to facilitate your bookings.
With Third-Party Vendors: For payment processing, marketing, analytics, or other services essential to our operations.
Legal Requirements: We may disclose your information as required by law, such as in response to a court order or government request.
We take data security seriously and implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our security practices include encryption, regular security audits, and restricted access to sensitive data.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Data related to bookings and transactions may be retained for a longer period to comply with legal or regulatory obligations.
Depending on your location, you may have certain rights regarding your personal information, including:
Access: You can request a copy of the personal data we hold about you.
Correction: You may update or correct your information to keep it accurate.
Deletion: You can request deletion of your data, subject to legal or contractual obligations.
Opt-Out of Marketing: You can unsubscribe from promotional communications at any time by following the instructions in our emails or contacting us directly.
Our website uses cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of our website.
If you are located outside the country in which our servers are based, your information may be transferred internationally. We take measures to ensure that your data remains protected and complies with local laws.
We may update this Privacy Policy periodically to reflect changes in our practices or relevant regulations. Any significant updates will be communicated to you via email or a notice on our website.
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:
Phone: +6281912111992
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